What do I do if I cannot deliver an order?
If you're prevented from making a delivery please contact our customer support as soon as possible. See how below:
In this case we will replace the order so that others in the community will be able to accept it. Hence, it's very important that you only accept the orders that you're sure you will be able to deliver.
You can read about the terms that apply in regards to making a delivery here: Hvilke regler gælder, når jeg handler for andre?